Business operations and Call Centre successfully relocated

The IT and HQ functions for a major UK-based internet business needed to be relocated.

There was a significant risk to the business that:

  • The relocation of equipment, people, and IT infrastructure would not be successful
  • The new building would not be ready for occupation
  • Business continuity could be impacted
  • Any loss of operational capability would be high profile and expensive
  • There was insufficient expertise in-house to achieve this change and manage risk to the business

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